We offer a 30-day return policy, this means you have 30-days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as you received it.
To make a retour label you can use our retour portal:
https://mvdracewear.shipping-portal.com/rp/. Please be aware that the purchase of the return label will be payed by you and NOT by MVD Racewear.
Unfortunately, we cannot accept returns on sale items or gift cards.
If you have any other questions about your return/refund feel free to send us an e-mail: firstname.lastname@example.org
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders?
It depends on where you are. Orders placed within europe will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I return my order for a refund?
If you are not satisfied with your purchase from MVD Racewear, you can return your order for a full refund (less shipping fees) within 30 days of the date of purchase. All items returned for a refund must be in unworn, unused, unwashed condition, with original tags still attached.
Are returns free?
Yes, we offer free returns on all eligible items.
I want to return my item(s), what do I need to do?
You can use this link for our return portal: https://mvdracewear.shipping-portal.com/rp/. Please make sure you read our return policy.
Who will deliver my parcel?
We will send your order through DPD home. DPD Home can deliver your parcel on Monday to Friday and when requested on Saturday. As soon as your order is ready to be shipped, you will receive a tracking code by e-mail so you can track the shipment yourself.
Will an order of several items be shipped in one parcel?
Yes, when you order at MVD Racewear, your order will be shipped in one package. The product with the longest delivery time is leading for the delivery of your order. Should you wish to receive a product earlier, we recommend you to place two separate orders.
What happens if I am not at home when my parcel arrives?
Are you not at home to collect your parcel? On the note left by the courier, you can see what you can do to collect your parcel.
My order is incomplete or damaged, what now?
Please contact our customer service, we are happy to help.
Can I also collect my order?
Yes, you can collect your order on weekdays from 9.00 am to 5.00 pm. Please contact our customer service to schedule an appointment, so we can confirm your order will be ready for you.
Can I also pay cash when I collect my order?
Yes, no problem at all! Simply order your product online on our website and choose ‘Collect’ at delivery method. As payment method, you choose ‘ Bank transfer’. When you collect your order, you can pay cash with the exact amount. Please note there is no option to use PIN.
Do you own a store where I can try your clothing?
No, unfortunately we do not own a physical store. We are a web shop with a warehouse only. Should you be near or in the Eindhoven Area, you may contact us to schedule a fitting appointment.
Any other question?
You can contact us through our contact page! We will be happy to assist you.