When you visit mvdracewear.com, we collect different types of your data. In this Privacy and Cookies Policy we will explain exactly which data we collect when using our website, why we collect this data and how we improve your user experience. It enables you to understand exactly how we work.
Last updated: 01-10-2017
MVD Racewear will respect the privacy of all its website users and will make sure your personal information is handled with trust and respect.
Purposes of use
When you register at mvdracewear.com, the following identity records will be saved:
(mobile) Phone Number
Your personal data is stored at private and secure servers from MVD Racewear or any third party. We will use your personal data to process your order and ensure your delivery to be as quick as possible. Your e-mail address and phone number can be useful in case of a required consultation whenever there are unforeseen circumstances for your delivery, for instance a delayed delivery.
Your data will not be shared with third parties, with the exception of website applications we use for purposes of our webshop. This includes e.g. the payment link. Your data will only be used in behalf of the purpose of the application concerned and will not be further dispersed. Our employees are obliged to respect the confidentiality of your personal data.
The online methods of payment you can choose from in order to pay for your order at mvdracewear.com are all secured. The website pages are protected with SSL, encrypting your data before they are send in order to prevent third parties to gain insight into your (creditcard)data. You can check the security by clicking the right mouse button on the payment website and choosing ‘properties’. You will then see a pop-up screen with your connection data. You can check for an active SSL connection in the ‘Connection’ tab.
During your payment, your payment data will be handed over to our Payment Service Provider, named Mollie BV. They will take care of all online payments on mvdracewear.com. Your data will only be used for administrative purposes and processing your payment. Naturally, we do not store your creditcard data, such as the cvc code and expiration date.
Mollie BV has a license from De Nederlandsche Bank, thereby fulfilling all the highest standards that are set for a payment institution.
"Cookies" are little pieces of data we send when you visit our store. Cookies help us get to know you better and personalize your experience. Plus they help protect you and other shoppers from fraud.
Set your browser to accept cookies so you can buy items, save items, and receive customized recommendations. Here’s how:
We collect data for research in order to obtain a higher insight into our customers, and adjust our services accordingly. Therefore, our website makes use of ‘cookies’ (text files that are placed on your computer). These cookies are placed on your computer during every visit to mvdracewear.com. By using the cookies, we can ensure that you do not receive or need to fill in similar data repeatedly. The site server domain that transfers these cookies is mvdracewear.com.
In order to generate personalized offers, mvdracewear.com also makes use of third parties including search engines. You agree to us linking your search engine data, available through third parties mvdracewear.com cooperates with, to your data already available to mvdracewear.com in order to personalize product information and offerings.
Most browsers have standard settings to enable cookies, but you can reset a browser to disable all cookies or to report whenever cookies are used. Most browsers provide you with instructions for adaptations of the browser settings in the toolbar under ‘Help’. Although you can still visit the mvdracewear.com website as a visitor, disabling cookies might result in certain functions or elements of the website not functioning correctly.
We also automatically register your IP-address (Internet Protocol address), which refers to a certain location on the Internet, such as the website or e-mail of origin. In some cases, this might directly lead to a visitors computer. This information is essential to send the website pages through the Internet to the right computer.
In short, mvdracewear.com collects the following data:
Personal data for administrative purposes, such as processing your order and delivery at the chosen address;
Payment data for the payment of your order;
User data for communicative purposes, such as improving the user experience of our website.
Links on our website
Mvdracewear.com might contain advertisements from third parties or links to other websites that are not part of mvdracewear.com administration. That does not automatically signify that mvdracewear.com approves of the contents of these websites. Moreover, not in any way does mvdracewear.com take responsibility for the contents of the Privacy Statements of the website in question, nor its compliance by these websites administrators.
On a regular basis, MVD Racewear will send a digital newsletter by e-mail with appealing propositions. We will ask for your e-mail address. You will only receive the newsletter after you have subscribed, or after checking a subscription checkbox during registering. Whenever you no longer wish to receive our newsletter, you can unsubscribe at any time via the unsubscribe link in the newsletter footnote.
Whenever you send us an e-mail or other messages, we might save these messages. We might ask you for personal data that is relevant to the situation in question. This enables us to process your questions and provide answers to your requests. The data is stored at personal secure servers from MVD Racewear or any other third parties.
Your personal data is safe with us. We are obliged to keep the data private, unless law enforcement or regulations require us to release it. In official language: the persons that act under the authorization of those responsible, as well as those responsible and those that have access to personal data, are obliged to confidentiality of the personal data obtained, except in the case where they are under an obligation to disclose information by law enforcement or regulations.
In order to prevent acces to your personal data by unauthorized parties, mvdracewear has taken multiple safety measures, including measures against unauthorized access, unauthorized use, unauthorized modifications, unlawful and unintended termination and unintended loss
We offer all our visitors to access, modify, or delete all personal information that has been provided to us. Whenever you wish to modify your data or wish to be removed from our files, you can contact us. Please use the contact information below.
Questions and feedback
We regularly check whether we satisfy the intent of this Privacy Statement. Whenever you have any questions regarding this Privacy Statement, please contact
MVD Motorsports B.V.
+31 (40) 73 70 289
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders?
It depends on where you are. Orders placed within europe will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I return my order for a refund?
If you are not satisfied with your purchase from MVD Racewear, you can return your order for a full refund (less shipping fees) within 30 days of the date of purchase. All items returned for a refund must be in unworn, unused, unwashed condition, with original tags still attached.
Are returns free?
Yes, we offer free returns on all eligible items.
I want to return my item(s), what do I need to do?
You can use this link for our return portal: https://mvdracewear.shipping-portal.com/rp/. Please make sure you read our return policy.
Who will deliver my parcel?
We will send your order through DPD home. DPD Home can deliver your parcel on Monday to Friday and when requested on Saturday. As soon as your order is ready to be shipped, you will receive a tracking code by e-mail so you can track the shipment yourself.
Will an order of several items be shipped in one parcel?
Yes, when you order at MVD Racewear, your order will be shipped in one package. The product with the longest delivery time is leading for the delivery of your order. Should you wish to receive a product earlier, we recommend you to place two separate orders.
What happens if I am not at home when my parcel arrives?
Are you not at home to collect your parcel? On the note left by the courier, you can see what you can do to collect your parcel.
My order is incomplete or damaged, what now?
Please contact our customer service, we are happy to help.
Can I also collect my order?
Yes, you can collect your order on weekdays from 9.00 am to 5.00 pm. Please contact our customer service to schedule an appointment, so we can confirm your order will be ready for you.
Can I also pay cash when I collect my order?
Yes, no problem at all! Simply order your product online on our website and choose ‘Collect’ at delivery method. As payment method, you choose ‘ Bank transfer’. When you collect your order, you can pay cash with the exact amount. Please note there is no option to use PIN.
Do you own a store where I can try your clothing?
No, unfortunately we do not own a physical store. We are a web shop with a warehouse only. Should you be near or in the Eindhoven Area, you may contact us to schedule a fitting appointment.
Any other question?
You can contact us through our contact page! We will be happy to assist you.