Privacy policy
Last updated: 22 August 2025
At MVD Racewear, we respect your privacy and are committed to protecting your personal data. This Privacy and Cookies Policy explains:
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What personal data we collect
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How we use it
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Your rights regarding your data
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How we use cookies and similar technologies
By using our website mvdracewear.com, you accept the practices described in this Privacy Policy.
1. Data We Collect
We collect different types of data when you interact with our website:
a. Personal Data
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Name
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Address, postal code, city, country
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Email address
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Phone number
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Payment information (processed securely by our payment provider)
b. Technical and User Data
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IP address
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Browser type and version
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Pages visited on our website
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Cookies and similar tracking data
c. Communication Data
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Emails or messages you send us for support or inquiries
2. How We Use Your Data
We use your personal data only for the purposes for which it was collected:
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Order Processing: To fulfill and deliver your orders efficiently.
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Payment Processing: Secure handling of payment transactions via our provider Mollie BV.
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Customer Service: To respond to inquiries or issues related to your orders.
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Newsletters & Marketing: Only if you have given consent.
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Website Improvement: Analyzing anonymized data to improve your user experience.
We do not sell or share your personal data with third parties for marketing purposes. Data is shared only with service providers necessary to operate our website or process payments.
3. Legal Basis for Processing (GDPR/AVG)
For EU customers, we process your personal data based on:
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Performance of a contract: To process and deliver your orders.
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Legal obligations: Compliance with tax and accounting laws.
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Consent: For newsletters or marketing communications.
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Legitimate interests: Improving website functionality and preventing fraud.
4. Cookies & Tracking
We use cookies to enhance your experience, including:
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Essential cookies for website functionality
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Functional cookies for personalized content and recommendations
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Analytical cookies to understand website usage and improve services
You can manage or disable cookies in your browser, but some features may not work correctly if cookies are disabled. You will be asked for explicit consent before placing non-essential cookies.
5. Data Storage & Security
Your data is stored securely on private servers. Payment transactions are handled by Mollie BV, a licensed payment institution regulated by the Dutch Central Bank. SSL encryption protects your payment data.
We implement strict technical and organizational measures to prevent unauthorized access, alteration, or loss of personal data.
6. Third Parties
We only share your personal data with third parties that are essential to:
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Process payments
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Provide delivery services
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Operate our webshop (e.g., hosting providers)
All third parties are required to maintain confidentiality and comply with GDPR standards.
7. Your Rights (EU Customers)
You have the right to:
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Access your personal data
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Correct inaccuracies
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Request deletion of your data (“right to be forgotten”)
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Request data portability
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Object to processing or request restriction
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Withdraw consent at any time (e.g., for newsletters)
To exercise these rights, contact us at info@mvdracewear.com. You may also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
8. International Data Transfers
For non-EU customers, your data may be transferred and processed in countries outside the EU. We ensure appropriate safeguards are in place to protect your data.
9. Newsletters
We send newsletters only to users who have explicitly subscribed. You may unsubscribe at any time using the link in the email footer.
10. Changes to this Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. Please check this page regularly for the latest version.
11. Contact
If you have questions or feedback about this Privacy Policy, contact:
MVD Motorsports B.V.
Dinkelstraat 7b
5626BK Eindhoven
Netherlands
Phone: +31 (40) 73 70 289
Email: info@mvdracewear.com
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders?
It depends on where you are. Orders placed within europe will take 1-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Can I return my order for a refund?
If you are not satisfied with your purchase from MVD Racewear, you can return your order for a full refund (less shipping fees) within 30 days of the date of purchase. All items returned for a refund must be in unworn, unused, unwashed condition, with original tags still attached.
Are returns free?
Yes, we offer free returns on all eligible items.
I want to return my item(s), what do I need to do?
You can use this link for our return portal: https://mvdracewear.shipping-portal.com/rp/. Please make sure you read our return policy.
Who will deliver my parcel?
We will send your order through DPD home. DPD Home can deliver your parcel on Monday to Friday and when requested on Saturday. As soon as your order is ready to be shipped, you will receive a tracking code by e-mail so you can track the shipment yourself.
Will an order of several items be shipped in one parcel?
Yes, when you order at MVD Racewear, your order will be shipped in one package. The product with the longest delivery time is leading for the delivery of your order. Should you wish to receive a product earlier, we recommend you to place two separate orders.
What happens if I am not at home when my parcel arrives?
Are you not at home to collect your parcel? On the note left by the courier, you can see what you can do to collect your parcel.
My order is incomplete or damaged, what now?
Please contact our customer service, we are happy to help.
Can I also collect my order?
Yes, you can collect your order on weekdays from 9.00 am to 5.00 pm. Please contact our customer service to schedule an appointment, so we can confirm your order will be ready for you.
Can I also pay cash when I collect my order?
Yes, no problem at all! Simply order your product online on our website and choose ‘Collect’ at delivery method. As payment method, you choose ‘ Bank transfer’. When you collect your order, you can pay cash with the exact amount. Please note there is no option to use PIN.
Do you own a store where I can try your clothing?
No, unfortunately we do not own a physical store. We are a web shop with a warehouse only. Should you be near or in the Eindhoven Area, you may contact us to schedule a fitting appointment.
Any other question?
You can contact us through our contact page! We will be happy to assist you.